Contact Us:

Get in touch with us

Do you have questions or comments?
Send us a message, and we will get back to you as soon as possible.
info@canadariotballs.com

RETURN OPTIONS:

Retail customers: New and unopened items are eligible for a refund within 7 days. 

The following items are a Final Sale:

  • Paintball Guns (see below)
  • SIGHTS IE HOLO/RED DOTS etc
  • CARRYING CASE
  • LIGHTS/LASERS
  • Projectiles
  • Special Order Items
  • Items in Opened Clamshell Packaging
  • Closeout/ Discounted Items

Paintball Guns are not eligible for a refund. Paintball guns come with a 1 year service warranty. Warranty provided by manufacturer. Please contact the manufacturer. 

ALL INTERNATIONAL SHIPPMENTS” CANADA RIOT BALLS IS NOT RESPONSIBLE FOR ANY LOST OR DAMAGES VIA ONCE THE ORDER HAS BEEN SHIPPED WITH TRACKING NUMBER ( IF CHOOSEN) AND ORDER CONFIRMATION GIVEN .

PLEASE CHECK YOUR LOCAL MAIL COURRIER FOR CONFIRMATION INTERNATIONAL PARCEL WILL BE RECEIVED WITH NO ISSES. ( IE, South Africa ORDERS WE SUGGEST USING DHL SINCE THERE LOCAL SERVICES DO NOT GUARANTEE ARRIVAL UNLIKE DHL DOES)

We do not guarantee that paintballs will arrive unbroken. We package everything to the best of our ability, but once your order leaves our warehouse, it is out of our control. 

And remember, if you’re not sure about something, give us a call before you order it. We strive to give the best customer service in the paintball industry!

Frequently Asked Questions?

How can I cancel or modify my order?

You may cancel or modify an order at any time prior to processing at our distribution center by Contact Page. Unfortunately, we are not able to cancel or modify orders once they have been shipped.

Can I do an exchange?

Unfortunately, all sales are final.

Do I have to pay for shipping if I return something?

In almost all cases, yes. If the item arrives defective or we made a mistake on your order, we will cover the cost of return shipping and sending out the correct/fixed item(s). All shipping discrepancies must be reported within 2 business days of receiving.

What if something I order goes on sale?

If something you ordered goes on sale within two weeks of your purchase, let us know and we will adjust the price*. Adjustments will be issued as store credit and must be made within 14 days of the original ship date or store purchase date. *Excluding Boxing Week.

What if I want to return one item from an order?

At this time all sales are final.

Disclaimer for Canada Riot Balls
If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email; Info@canadariotballs.com
dm us @canadariotballs
24/7 live chat www.canadariotballs.com
canadariotballs@gmail.com
All the information on this website - https://canadariotballs.com/ - is published in good faith and for general information purpose only. Www.Canadariotballs.com does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (Www.Canadariotballs.com), is strictly at your own risk. Www.Canadariotballs.com will not be liable for any losses and/or damages in connection with the use of our website. We shall not be liable for any injury, loss, or damage, direct or consequential, arising out of the use or the inability to use our products. *Must check, inquire, and update your local State, Province, Territory, Capital, and Region Legal Rules and Regulations regarding Replica Air powered markers. While Riot Balls have many versatile options for use, within legal limits. Thus forth, always pre checking your local legal statutes, making sure your usages of *riot ball are completely legal, and in the correct boundaries. We condone and cannot be held accountable for any mistreatment or illegally deemed usage of muzzle energy creating a Joules rating that’s beyond the Legal Limitations set by state, provincial, or territorial limitations (ie.increased fps or joules rating measured by muzzle energy, that’s adjusted above legal local law).Products must never be in the hands of children (age restrictions vary by state, provincial rules),used for any game play, eye protection is extremely recommended. USE AT YOUR OWN RISK, CHECK YOUR LOCAL RULES AND REGULATIONS! PLAY SMART N STAY ON TOP ! know your surroundings, do your homework first on local, state, and provincial laws and HAVE FUN !
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